At Naya Savera Academy, we are committed to providing the best services to meet your needs. Please review our Refund and Cancellation Policy to understand the terms regarding payments, cancellations, and refunds.
1. Refund Policy
- Refunds are applicable only for advance payments made for specific services, as outlined below.
- Refund requests must be made within 7 days of payment and will be approved based on the nature of the service.
- Refunds will not be processed for services already provided or partially completed.
2. Cancellation Policy
- Users can cancel their subscription or service request by contacting us through our official support channels.
- Cancellations must be made at least 48 hours before the scheduled service to avoid additional charges.
- No refunds will be issued for cancellations made after the service has started.
3. Processing of Refunds
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited back to the original payment method.
4. Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Registration fees
- Custom or specialized services provided at the user's request
5. Contact Us
For refund or cancellation inquiries, please contact us at sunilnsacademy@gmail.com Our support team will assist you promptly.